PRIVACY POLICY & SMS TERMS

Effective Date: June 01, 2026

Healing Waters Lodge respects your privacy. This policy explains how we collect, use, and share personal information, including information used for text-message communications.

INFORMATION WE COLLECT

We may collect personal information that you provide to us, including your name, email address, telephone number, reservation information, arrival and departure details, transportation information, trip details, and other information you provide through our website, by telephone, by email, or by text message.

HOW WE USE INFORMATION

We use personal information to:

  • Respond to lodge and fishing-trip inquiries

  • Create and manage reservations

  • Coordinate guest arrivals, departures, transportation, and trip logistics

  • Provide lodging, dining, guided fishing, and guest services

  • Communicate with guests by telephone, email, and text message

  • Maintain appropriate business and reservation records

HOW INFORMATION MAY BE SHARED

We may share information with service providers that help us operate our website, communications, reservations, payment processing, and guest services. We may also share information when required by law or when reasonably necessary to provide services requested by a guest.

We do not sell personal information.

No mobile opt-in information or SMS consent will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties or affiliates.

SMS TERMS OF SERVICE

Healing Waters Lodge uses SMS for one-to-one, conversational and informational guest communications.

Messages may include:

  • Responses to guest inquiries

  • Reservation-related information

  • Arrival and check-in details

  • Transportation or pickup coordination

  • Room, dining, and meeting instructions

  • Guided fishing and trip logistics

  • Requests for information needed before a guest’s arrival

  • Updates concerning an active reservation or trip

Healing Waters Lodge does not use this SMS program for mass marketing or promotional text-message campaigns.

By opting in to receive text messages from Healing Waters Lodge, you agree to receive conversational and informational messages related to your inquiry, reservation, arrival, transportation, stay, or trip.

Message frequency varies. Message and data rates may apply.

To stop receiving messages, reply STOP at any time.

For assistance, reply HELP, call (406) 684-5960, email reservations@hwlodge.com, or visit our website.

Consent to receive SMS messages is not a condition of purchasing services.

Mobile carriers are not responsible for delayed or undelivered messages.

CONTACT US